Shipping policy

🚚 Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

Shipping Time

Once your order has been shipped, the estimated delivery time is:

United States / Canada / Europe / Australia: 7–15 business days
Other countries/regions: 10–20 business days

Delivery times are estimates and may vary depending on customs clearance and local carrier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.

Shipping Carriers

We work with reliable international shipping carriers such as:

USPS / UPS / FedEx / DHL / local postal services

The final carrier depends on your location and shipping route.

Customs, Duties & Taxes

In some cases, international orders may be subject to customs fees, import duties, or taxes imposed by the destination country.

These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to update your address, please contact us within 12 hours after placing your order.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact our support team. We will work with the carrier to investigate the issue.

If confirmed lost, we will offer a replacement or refund according to our policy.